What is a HETAS Approved Retailer?

The Stove Yard Cheshire is a Hetas Approved Retailer and we are pleased to say that we were an early adopter of the scheme (unfortunately, the scheme is not yet recognised in Northern Ireland). 

Hetas is the organisation recognised by the Government to approve multi fuel stoves and wood burners, fuels and services including the registration of competent installers. They established the Hetas Approved Retailer certification in 2011 so that anyone wishing to purchase a stove could be directed to retailers who meet high standards for service quality – including expert safety advice. 

As a Hetas Approved Retailer, all of our showroom staff at The Stove Yard Cheshire have undergone a Hetas training course so that they can provide you with the appropriate advice to ensure that you get the best out of your wood burner or multi fuel stove. This includes recommending the correct size of stove for your room and taking measures to ensure that you have an understanding of the importance of your new stove's safe installation, operation and maintenance, amongst a range of other advice. 

Hetas supports us in this aim by supplying us with a range of advice sheets which you can obtain free by visiting The Stove Yard's Cheshire showroom or downloading here. Finally, when you visit our Cheshire showroom, each stove display is clearly labelled with like-for-like information including both net and gross efficiencies, manufacturer's warranty, kilowatt output and key benefits so that it is very easy for you, at a glance, to make an informed comparison.