Frequently Asked Questions

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The Stove Yard

What is a HETAS Approved Retailer?


Stoves - Different Types

What's the difference between multi fuel stoves and woodburners?


Should I choose a multi fuel or a wood burning stove?


Which is better, a steel or a cast iron stove?

What's the difference between a radiant stove and a convection stove?

What is a heat storage stove?



Stoves - General

What are the advantages of a stove over an open fire?

Why should my stove have a CE mark?

What does 'Hetas Approved Appliance' mean?



Stoves - Technical

What is the difference between Gross and Net efficiency?

What is external air?


Can I use a Boiler stove without connecting it to the water?

What is a Flue Damper?

What is a Clean Burn stove?

What is an Airwash System?

Where can I get spare parts for my stove?

Stoves - Operation

How easy is it to use a stove?

How do I burn my stove efficiently?


Why is my baffle plate not covered under the warranty?


Stoves - Installation

Can I install the stove myself?

Do I need planning permission to install a stove?


Stoves - Spare Parts

Why is my baffle plate not covered under the warranty?
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Terms & Conditions
 
The Stove Yard Northern Ireland and Ireland, and Stove Yard UK, and Stove Spare Parts are trading names of RPG Industries Ltd.